The current state of Web3 user experience is analogous to driving a manual transmission car, according to several UX designers. While Web2 applications offer a straightforward and easily understandable experience, Web3 presents a more complex and clunky interface.
One of the main issues with cryptocurrency applications, as highlighted by 0xDesigner, is the irreversible nature of actions on the blockchain. There’s no “undo button,” and mistakes can be costly. This unique characteristic of blockchain technology makes Web3 akin to driving a stick-shift car. Users need to understand the gears, clutch, and constantly monitor various aspects to avoid damaging the transmission or stalling the car.
Ownership and control are vested with the user in Web3, setting it apart from Web2. However, this adds complications on the backend as Web3 apps need to show all steps for users to achieve an action and retain the value proposition. While Web2 apps can often simplify the user interface by showing only relevant steps, Web3 UI/UX designers face limitations due to the need for transparency.
Design decisions in Web3 projects present trade-offs between simplicity and user control. Simplifying flows may take away some control from the user, contradicting the essence of Web3. Additionally, many Web3 product teams are engineering-driven, resulting in fewer designers compared to Web2. The high stakes involved in Web3, particularly in financial applications, lead to a focus on security and error prevention rather than prioritizing user experience.
To foster mass adoption, 0xDesigner believes Web3 needs truly useful applications that users interact with without even realizing they are using crypto technology. Gaming and music are seen as potential drivers of adoption. The next crypto cycle should bring consumer apps powered by crypto, seamlessly integrating the technology without drawing attention to its underlying nature.
While some argue that UX/UI concerns are not the primary hindrance to Web3 adoption, focusing instead on off-chain, social, and regulatory factors, the need for improved user experience remains crucial. The evolution of Web3 should aim for a balance between control, security, and usability to attract a broader population and drive widespread adoption.
In conclusion, the challenges in Web3 user experience resemble driving stick-shift cars—offering more control but requiring a deeper understanding and constant monitoring. For Web3 to reach mainstream adoption, UX designers must find ways to simplify and streamline the interface without compromising the core principles of blockchain technology.